Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Vids.so (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or use our platform and related services (collectively, the “Service”).

1. Information We Collect

1.1 Personal Information

We may collect personal information such as your name, email address, and account credentials when you register for an account, subscribe to updates, or contact us for support.
If you connect your YouTube, TikTok, Instagram, or other social media accounts to Vids.so, we may also collect certain information made available through those platforms (e.g., public channel name, profile image, and analytics data), subject to their permissions.

1.2 Usage Information

We automatically collect certain technical information when you interact with our platform, including:

IP address, browser type, and operating system
Device identifiers and session data
Pages or tools you access within the platform
API usage and performance logs

This data helps us maintain platform security, monitor performance, and improve user experience.

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain the Vids.so platform
Personalize your dashboard and analytics results
Communicate with you regarding your account, updates, or technical issues
Send you relevant product information or promotional materials (if you’ve opted in)
Improve the platform’s functionality, features, and recommendations through analytics and user feedback
Ensure compliance with applicable laws and platform policies

We do not use your video data or connected platform data for purposes unrelated to providing or improving Vids.so.

3. Sharing Your Information

We do not sell or rent your personal data.
We may share limited information with trusted third-party vendors and service providers who help us:

Host and maintain the platform (e.g., cloud infrastructure providers)
Process analytics or API integrations (e.g., YouTube and TikTok APIs) and AI providers for content generation
Provide customer support or communication tools

These partners are contractually required to handle your data securely and only for the purposes outlined in this policy.
We may also disclose information if required by law or to protect our rights, users, or the integrity of our platform.

4. Cookies and Similar Technologies

We and our third-party service providers use cookies and similar technologies (including browser local storage) on your device to:

keep you signed in and secure your account,
remember your preferences and settings,
process payments and prevent fraud, and
measure traffic and engagement so we can improve Vids.so.

Some of these are set by us and some by our third-party providers (such as our analytics and payment providers), which may place, access, or recognize cookies or similar technology on your device or browser. You can clear or block cookies and local storage through your browser settings, though disabling essential ones may limit some functionality of Vids.so.

5. YouTube API Services

Some Vids.so features use the YouTube API Services. By using those features, you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms) and the Google Privacy Policy (https://policies.google.com/privacy). You can revoke Vids.so's access to your data at any time through your Google account permissions at https://myaccount.google.com/permissions.

We store only the public YouTube data needed to power our research features, and we refresh or delete that stored data at least every 30 days. When you disconnect a channel or delete your account, the related YouTube data and access tokens are removed.

6. Your Choices

You can:

Access, update, or delete your personal information from your account settings
Disconnect connected social media accounts at any time
Unsubscribe from marketing communications by following the link in our emails
Contact us directly to request data deletion or access (see “Contact Us” below)

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
However, no system is entirely secure, and we cannot guarantee absolute protection against all possible security breaches.

8. Children's Privacy

Vids.so is not directed toward individuals under 18.
If you believe a minor has provided personal data through our platform, please contact us so we can remove the information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
We will notify you of significant updates by posting the revised version on this page or via email.
Your continued use of Vids.so after such changes constitutes your acknowledgment of the updated policy.

10. Contact Us

For any questions, requests, or concerns about this Privacy Policy, please contact us at:
📧 max@vids.so